Emotional Intelligence EQ

business is personal

Business is personal and nothing will change that

Business is personal – which was the original premise of LinkedIn.

When LinkedIn first came to be it was a platform to list and stay connected with the businesspeople you know, like and trust. If someone else you knew wanted to meet someone on your list, they could reach out to you to request a warm introduction. A lovely, civil and genuine way to build relationships.

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executive coaching

How do you tell a colleague or employee they need a coach?

In a recent meeting, a colleague (we’ll call him Mark) mentioned that his client (Brian) a great guy in many ways, could use a coach in a specific area. Mark asked how to bring up that Brian would benefit from working with an executive coach without it being awkward or insulting. The answer lies in changing Mark’s perception of executive coaching.

How do you tell a colleague or employee they need a coach? Read More »

thanksgiving stress

Why I Gave Up the Idea of a Norman Rockwell Thanksgiving

Thanksgiving is almost upon us and if Hallmark and Butterball have anything to do with expectations, the day will be filled with group hugs, perfect food, artful decorations and so much joy that the family home emits a glow you can see from space. Maybe that’s your lived experience but it’s not mine.

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performance review

Everybody Needs a Performance Review (even big shots)

There’s a way to handle performance reviews that makes them useful and energizing. This format provides a simple way to track performance throughout the year by making it a regular practice. I recommend going through this process at least once per month so the information stays top of mind.

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Do you fire clients? Or not take them on in the first place?

You only have so much time in a day and therefore can only serve a defined number of clients. If you sell direct to consumer and don’t know who your clients are, that’s a different story. But service based, business to business companies have to decide whom they want to serve. 

It’s a common frustration that a client has gotten so difficult to work with that the business owner wishes they had never engaged with them.

Do you fire clients? Or not take them on in the first place? Read More »

scorekeeper

How to Deal with a Scorekeeper

There are people you’ll run into in your life who are scorekeepers. They keep score to keep track of who gets what. And while it might seem that they do so in order to keep things even, they’re actually more concerned with making certain they get their fair share.

Being a scorekeeper is constantly focusing on what others are getting that the scorekeeper is not. It might be attention, favors, money, gifts, referrals, opportunities or plum projects. Anything that can be bestowed on either the scorekeeper or another person is eligible for scorekeeping. “I did this for you now I expect

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The No-Nonsense Guide To Ditching Time Management Stress

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